Whatever you need, whenever you need it
From folding laundry and sorting Netflix, to driving you to lunch or being there overnight. We do the hard work so you can live in your element.
Why you should get to know us
Designed just for you
Acquaint brings you completely tailored care to help you maintain your health and be independent at home. We go beyond what nursing agencies or government-funded providers offer.
Founded by experts
Our team combines tremendous care industry experience, visionary thinking and a shared commitment to excellence. No home, lifestyle or wellness-related request is too large or small.
Powered by technology
Say goodbye to the hassle of home care management. With our app, you can see when staff is rostered, communicate with the wider Acquaint team and share access with your family.
Premium. Passionate. Personal.
By employing our own staff – that we supervise, lead and educate – we can match you to the right team for your specific needs. You’ll be impressed by their compassion, reliability and strict adherence to safety and compliance requirements.
Bringing home the very best care and companionship.
Frequently Asked Questions
Who are Acquaint?
Acquaint is Melbourne's premium private home care service. Our staff are a team of dedicated private home care experts.
Our staff are certified Nurses and Carers who have at least twelve months experience and are ready to serve you. They are also in-house hired, trained, insured and bind with a non-disclosure agreement so rest assured you are in good hands with us.
How does it work and where do I make bookings?
You have the option to pay by the hour or by particular service types such as blocks of 24 hour care.
You can easily manage your bookings by calling your personal Service Manager or through our app where you can see our availability and sessions feedback.
Is your service right for me?
Our clients have often lead busy and successful lives and value privacy and discretion. They understand the value in investing in high quality services and typically prefer to avoid bureaucracy, poor value and onerous red tape associated with government funded services. If this sounds like you or a loved one we'd be delighted to talk to you.
How do you ensure your staff are honest and reliable?
All our employees are carefully interviewed face to face, provide references from people who have managed them, undertake comprehensive induction and training and undergo National Police Checks. We also independently verify all qualifications.
We also gather feedback from clients and their loved ones, provide ongoing education, conduct regular telephone check ins and performance reviews, and we even accompany staff out on shifts.
What’s next if I’m interested?
Call or email us and our team will reach out accordingly. As a first time client, we will send one of our Service Managers to your home. The purpose of the consultation is for us to get a detailed understanding of how you want your services to be managed. Our services will then be based on your personalised preferences and requests.
For those in the know
From the minute you meet us, you’ll understand how the Acquaint experience is different. We’d love to tell you more and discover how we can help.
Careers at Acquaint
We’re looking for passionate Personal Carers and Registered Nurses who want to make life fabulous for our clients.
Benefits
When you work for Acquaint, you’re in good company. You’ll enjoy pay that’s significantly above Award rates, health and savings benefits, guaranteed ongoing hours, paid induction and more.
Career growth
We appreciate what you do and support you with well-defined development and career opportunities. We also pay for education including industry training and courses you’re interested in.
Your skills
To make a positive impact on the lives of our clients and their families, you’re passionate, reliable, and focused on excellent customer service. Our position descriptions tell you more about required qualifications.
Acquaint Office Locations
By appointment
Acquaint HQ
489 Toorak Road
Toorak, 3142
Western Office
101 Moray Street
South Melbourne, 3205
Northern Office
36-38 Gipps Street
Collingwood, 3066
Melbourne Office
3 Albert Coates Lane
Melbourne, 3000
Eastern Office
11 Wilson Street
South Yarra, 3141
Mornington Peninsula Office
435 Nepean Highway
Frankston, 3199