The company we keep

Fiona is a highly regarded healthcare leader and entrepreneur with more than 30 years’ experience across nursing, aged care, and private health services. As Managing Director of Acquaint, she leads Melbourne’s most sought-after premium home care provider, delivering tailored, high-touch support that enables clients to live independently with dignity and confidence.

Fiona is known for building and scaling successful care businesses. She is the founding force behind a private home care company, which she grew from a start-up before its successful sale, and co-founded a national advisory firm supporting aged and seniors living organisations. Her commercial acumen is complemented by strong governance experience, including her role on the Advisory Board of Lifeview Residential Care.

Beginning her career as a nurse at St Vincent's Hospital Melbourne, Fiona combines deep clinical insight with executive leadership across strategy, sales, and service innovation. Previously a Registered Nurse Clinical Educator at ACU, Fiona ensured student nurse clinical experiences at St Vincent’s was expertly delivered. She has held senior roles with organisations including Regis Aged Care and Nursing Australia, consistently driving growth, transformation, and exceptional client outcomes.

Annette is an accomplished healthcare executive and Registered Nurse with more than two decades of leadership experience across aged care, home care, and corporate health services. As General Manager at Acquaint, she leads the delivery of premium, tailored in-home care, helping clients maintain independence, wellbeing, and quality of life.

Annette brings deep expertise in strategy, clinical governance, and operational leadership. Her career spans senior roles across major organisations including Regis Aged Care, Independence Australia, and Origin Healthcare, where she has consistently driven business growth, service innovation, and performance improvement.

She is recognised for her ability to lead complex transformation projects, including the successful launch of new service delivery models and expansion into new markets. Annette’s strengths lie in aligning clinical excellence with commercial outcomes—overseeing pricing strategy, compliance, risk management, and service design while building high-performing, multidisciplinary teams.

With a foundation in nursing and a Diploma from the Australian Institute of Company Directors, Annette combines clinical insight with strong governance and executive capability, making her a trusted leader in premium home care and aged services.

Emily is a dedicated healthcare professional and Registered Nurse Service Manager at Acquaint, where she leads the delivery of personalised in-home support designed to enhance quality of life and enable clients to remain safely and comfortably at home. With a strong clinical foundation and a focus on holistic care, she ensures services are tailored to meet each client’s daily living and lifestyle needs.

Emily brings extensive experience across community and aged care settings. She previously held a leadership role with Alfred Health, overseeing aged care assessments and coordinating appropriate service pathways for older adults. Her background also includes managing multidisciplinary teams and fostering high-quality client relationships, with a consistent focus on clinical excellence and service delivery.

Beginning her career as a Registered Nurse, including community nursing with St Vincent's Health, Emily combines hands-on clinical expertise with strong operational and leadership capability. Complementing her healthcare career, she is also a qualified buyer’s agent, reflecting her commercial acumen and client-focused approach.

Emily holds a Bachelor of Nursing along with postgraduate qualifications in health promotion and management, supporting her well-rounded, contemporary approach to care leadership.

Gabriella is a highly experienced nurse with more than 30 years in healthcare, spanning aged care, palliative care, and theatre nursing. As an Operations Specialist at Acquaint, she supports the delivery of personalised, high-quality in-home care, bringing a compassionate, client-focused approach to every aspect of service.

Gabriella’s career reflects a deep commitment to supporting older Australians, with extensive experience in care coordination and private home care client service. She has worked across home care and aged care settings, developing strong expertise in managing client relationships, coordinating services, and ensuring care is delivered with dignity and respect.

Her background combines clinical capability with strong administrative and customer service skills, including nearly a decade as a receptionist at Melbourne Grammar School. This blend of experience enables her to navigate both the clinical and operational aspects of care with ease.

Educated at Mandeville Hall Toorak and trained through St Vincent's Hospital Melbourne, Gabriella is known for her warmth, reliability, and practical knowledge. She remains deeply committed to enhancing the lives of clients through thoughtful, responsive, and high-touch care.

Emma is an experienced operations and client services professional with a diverse career spanning healthcare, financial services, and international organisations. As Acquaint Operations Specialist at Acquaint, she plays a key role in ensuring the seamless delivery of high-quality, personalised home care services, supporting both clients and care teams to achieve exceptional outcomes.

Emma brings valuable frontline experience from the home care sector, having managed client relationships and care staff in a liaison role, with a strong focus on delivering responsive, tailored support. Her approach is grounded in clear communication, attention to detail, and a genuine commitment to client wellbeing.

Earlier in her career, Emma held roles across global organisations including Credit Suisse and the International Olympic Committee, where she developed strong project management, stakeholder engagement, and operational coordination skills. She also contributed to philanthropic initiatives through fundraising with the Murdoch Children's Research Institute.

Claire is a highly experienced Registered and Critical Care Nurse with deep expertise in cardiac care and chronic disease management. As Principal Nurse at Acquaint, she provides clinical leadership across the organisation, ensuring care is delivered to the highest standards with a strong focus on safety, quality, and personalised outcomes.

With more than two decades working alongside a leading cardiologist, Claire has developed specialist knowledge in complex cardiac conditions and long-term health management. Her clinical approach is thorough, considered, and tailored - supporting staff to assist clients to manage their health with confidence while maintaining independence at home.

Claire is known for her calm, authoritative presence and her ability to translate complex clinical needs into practical, day-to-day care. She is a key resource in guiding the team to ensuring each client receives thoughtful, high-quality support aligned to their individual goals.

Her combination of specialist expertise and compassionate care underpins Acquaint’s commitment to delivering premium, clinically informed home care.

Debbie is an experienced financial management professional with more than 15 years supporting businesses to maintain strong, compliant, and well-managed financial operations. Debbie provides oversight across financial processes, ensuring accuracy, efficiency, and confidence in decision-making.

Her expertise spans financial reporting, cash flow management, payroll oversight, and regulatory compliance, with a focus on delivering clear, reliable financial insight. Debbie is known for her practical, solutions-focused approach - working closely with clients to strengthen systems, improve visibility, and support sustainable business performance.

Debbie brings a structured and strategic lens to financial operations. This enables her to contribute beyond day-to-day management, supporting process improvement and long-term efficiency.

Debbie’s professionalism, attention to detail, and steady approach make her an essential part of the Acquaint team.

Matt is the Information Technology lead at Acquaint, bringing decades of experience across IT infrastructure, systems management, and technology strategy. He is responsible for ensuring the reliability, security, and seamless performance of the systems that underpin Acquaint’s premium service delivery.

With a deep understanding of how technology supports high-touch care environments, Matt focuses on building stable, efficient, and scalable systems that enable teams to work effectively and clients to receive consistent, uninterrupted support. His expertise spans system optimisation, troubleshooting, and implementing practical solutions that enhance both operational performance and user experience.

Known for his calm, solutions-focused approach, Matt prioritises consistency and dependability - believing that in IT, “predictable isn’t boring, predictable is cool.” His commitment to robust, well-managed systems ensures Acquaint’s technology remains a quiet strength behind the scenes, supporting exceptional care every day.

Anna is a highly respected HR and workplace relations leader with more than 30 years’ experience across healthcare, aged care, and complex organisational environments.

Anna is recognised for her expertise in workplace investigations, industrial relations, and strategic HR advisory. Her approach is practical, solutions-focused, and grounded in clear communication, ensuring we meet our obligations while maintaining a strong workplace culture.

Anna has previously held senior roles at VHIA and as the Human Resources Manager in aged care, where she built and led high-performing HR functions and advisory services.

With qualifications in Human Resources, Industrial Relations, and Nursing from RMIT University, Anna brings a unique blend of clinical insight and commercial acumen, making her one of our most trusted resources.

Jack is a valued member of the team at Acquaint, bringing a strong background in customer service alongside practical experience in IT and healthcare software. He plays an important role in supporting day-to-day operations, ensuring systems run smoothly while helping deliver a responsive and seamless experience for both clients and staff.

With a natural ability to multitask, Jack thrives in a fast-paced environment, confidently balancing technical support with client-facing responsibilities. His understanding of healthcare systems enables him to troubleshoot efficiently and contribute to the effective use of technology across the organisation.

Known for his positive attitude and approachable manner, Jack brings energy and warmth to his role, making him a trusted and reliable point of contact within the team. His combination of technical capability and people skills supports Acquaint’s commitment to delivering high-quality, client-focused care.

Sarah is a skilled copywriter and content marketer with a strong foundation in professional writing, editing, and digital content creation. With experience spanning customer service and communications, she brings a thoughtful, audience-focused approach to crafting clear, engaging messaging across a range of platforms.

A graduate of RMIT University in Professional Writing and Editing, Sarah has developed expertise in web content, storytelling, and brand voice, with a keen eye for detail and consistency. Her work is underpinned by strong editing capability and an ability to translate complex ideas into accessible, compelling content.

Sarah’s early career included clinical placements in health, giving her valuable insight into healthcare environments and patient communication.

Known for her collaborative style and strong interpersonal skills, Sarah combines creativity with reliability. Her background in customer-facing roles ensures our messaging is not only well-written, but grounded in real-world understanding of client needs and experiences.

Cathy is a dynamic community and events professional with a strong background in hospitality and client experience.

With experience spanning event coordination, reservations, and hospitality, Cathy brings a highly organised and detail-oriented approach to delivering seamless experiences.

Cathy’s background in leading Melbourne hospitality venues, including LUCAS Restaurants, has shaped her ability to deliver exceptional service in fast-paced, high-end environments.

Known for her energy, creativity, and people-first approach, Cathy excels at bringing people together and creating memorable experiences – first impressions matter. Her blend of operational capability and genuine warmth makes her a natural community builder in premium, client-focused settings.