What is 24-hour home care?

Understanding around-the-clock care

Gossip has been rife about a certain affair making quite a stir in society’s esteemed circles. A clandestine secret kept only by those in the know.

The secret in question? Acquaint’s 24-hour home care – where a dedicated, yet discreet, care team will cater to one’s every need.

The assigned care worker ensures both comfort and support to keep their client living in their element, in both the light of day and the stillness of night. Read on for all the juicy details on how – and why.

Understanding 24-hour home care

We must make one thing very clear: the realm of our 24-hour at-home care for older adults transcends the mundane.

In fact, we would consider our ever-vigilant care workers to be guardians of goodwill.

That’s because we weave a tapestry of complex care for our clients, to monitor health and emotions. We can support your personal needs by providing compassionate companionship and help around the home – 24 hours a day.

And, as the custodians of intuitive technology and seamless customer service, we cater to your fundamental needs with our trademark tenderness – and a flair worthy of royalty.

How 24-hour care works

You mustn’t confuse our exceptional service for exclusivity. Our 24-hour care extends its hand to all those in need.

To our esteemed elder friends, people with disabilities, brave souls recovering from extensive surgery or illness – in fact, anyone seeking continuous, tailored support – we designed this form of care for you.

Staffing and rotational shifts of our care workers

Our in-home care workers engage in a rotational schedule, ensuring you have someone at your beck and call, every second of the day and night.

Why rotational, you ask?

Well, darling, even the most highly regarded of staff requires their beauty sleep. How else could we maintain the efficiency, charm and grace our clients have – quite rightly – come to expect?

Personalised care plans and customisation

Much like any great evening gown or suit, one’s 24-hour care must be tailored to the individual.

That’s why every Acquaint client has their own personalised plan and consistent team – with care tailored to their specific needs.

Because we know when it comes to providing quality care, the one-size-fits-all approach will always fall flat.

24-hour care in your home environment

As we all know, a grand estate is nothing without the necessary adjustments to cater to one’s every need and whim.

So when you acquire Acquaint for 24-hour care in your home, we may recommend a few enhancements to ensure your safety. Think of them as embellishments and tidy-ups – sweeping away any potential risks of injury for those with physical limitations.

Types of services provided by our 24-hour care team

Our 24-hour aged care at-home service is surely a spectacle to behold.

Starring our talented staff, we perform a plethora of services focusing on both promoting optimal wellbeing and offering emotional support.

Because this is most certainly not a simple play of physical aid. It’s around-the-clock care, putting your health and happiness at centre stage.

We offer 24-hour care in one of two ways:

Traditional care

Our traditional care workers are on duty for 24 hours at a time – each.

Ideally, a small ensemble cast of staff will come to stay with you over the course of the week. They’ll take turns working their magic – making sure the story of your week unfolds just as it should.

Because of such grandeur, this type of 24-hour care is charged in blocks rather than hourly.

Intensive care

Need more hands-on support? It’s no tall order.

Our intensive private care workers are also available – with three staff working 8 hours each over the course of the 24 hours.

Benefits of Acquaint’s 24-hourly care

Why not ask us the benefits of Simon Johnson over Woolworths, if you like obvious questions?

Because truth be told, the Acquaint advantage is manifold. Staying in one’s own home not only keeps one living in their element – but it reduces the emotional strain often associated with a nursing home and other aged care living arrangements.

Service advantages

We know you are more than capable of doing things yourself. You are – and always have been – an independent individual, for goodness’ sake.

That’s why we believe that the highest quality of care comes from self-care. Even simple acts like getting a good night’s sleep and tidying up the house can enhance everyone’s life.

Because we know our work is about more than tending to your immediate needs – it’s about creating an environment where you can maintain your independence.

Family benefits

It’s no secret that families enjoy peace of mind, knowing there’s someone diligently monitoring the safety of their loved ones.

And, of course, there is no one better to do so than Acquaint.

There’s no other way to explain the significantly strong bond that exists between all our staff and clients. And that’s not only to provide assurance to family members that someone who cares is taking care of their loved one. It’s also because we love what we do.

And in the unlikely event that this connection between client and carer is less than meant to be? Quickly and discreetly, we’ll accommodate changes in the team to prioritise a relationship of trust and camaraderie.

Testimonial from a full-time client

‘Acquaint’s services exceeded my expectations in every way. It’s a top-notch service.

The team of carers looking after my mother full-time are highly trained, compassionate and attentive to every detail.

Acquaint’s communication and responsiveness are also excellent, always keeping us informed and reassured, especially when we’re travelling.

I highly recommend Acquaint to anyone in need of premium home care services. Five stars!’

– Sarah

Frequently asked questions about 24-hour care

How do I know if 24-hour home care is the right choice for me?

For all our (many) areas of expertise, this is a decision that’s best left to you.

But, generally, our clients prefer the choice and flexibility of living life on their own terms rather than going into institutionalised care. So we empower them to live their best life, and stay connected to family and friends in the home they love.

Which type of 24-hour care service would suit me best?

Well that, my dear, depends on you. Some people prefer traditional care, others prefer intensive.

So the best way to determine which is right for you, is to give us a call so we can talk through both options and find out what you’d like – together.

How much does 24-hour care cost?

You simply cannot put a price on peace of mind. Especially considering the cost varies depending on the level of care and services needed.

So to gain a clearer quote, contact our friendly staff today to discuss your specific requirements.

What makes 24-hour home care at Acquaint different from other providers?

In the realm of 24-hour care, we’re in a league of our own, darling. Because we recognise that exceptional care doesn’t solely rely on services provided – but the manner in which we interact.

Which is why we take the time to build personal relationships with our clients, cultivating an environment of trust, friendship and comfort.

Our tailored home care services go beyond traditional offerings. Our passionate team will help you live life – your way. So if you’re in need of good company 24 hours a day, call 03 9267 9090.

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